ADT+

ADT LLC ®

About this app

The new ADT+ app brings together the security of ADT, smart home management, and other innovative features to bring peace of mind to you and your family. It allows you to control everything, including your ADT+ home security system, Google Nest devices and other compatible smart devices.

Security
ADT+ gives you secure mobile access to your ADT home security system, allowing you to arm and disarm your security system, monitor your home virtually anywhere, and manage access.

Smart Home Management
Manage your home virtually anywhere. Arm and disarm your security system, stream live video and view video history from your Nest cameras and receive personalized alerts and emails for events around your home like arming, disarming, and intelligent alerts from your smart home devices.

Trusted Neighbor™
Eligible customers can take advantage of ADT’s Trusted Neighbor™. Trusted Neighbor™ is a new ADT service that lets you grant secure, temporary access to your home through the ADT+ app. Trusted Neighbor™ is designed to give you peace of mind and is the latest example of our commitment to empowering you to protect and connect what matters most.

Use the ADT+ app to:

Arm and disarm your system from virtually anywhere

Stream live video and speak to visitors with two-way talk from your Nest Cams and Doorbells*

View event video history so you can see what your cameras captured if you’re home or away*

Check the status of your ADT+ security system

Turn lights on and off, lock/unlock smart locks, adjust the thermostat, and open/close your garage door with the app

Manage your settings and profile, and set up and edit custom alerts to reach you via email or push notification

Set up custom Rules to create automations for your security and smart Z-Wave devices

With Trusted Neighbor™, allow trusted individuals to keep an eye on your home while you’re away**

*Some features, including mobile notifications, remote control, video streaming, and video recording, require working internet and Wi-Fi.

**For eligible ADT+ customers.

Ratings and reviews

Majority of notifications come after the fact, rarely in time to actually act on them (doorbell, package notifications...) Or we get a notification that someone is at the door, but there is nothing in the pulldown notification and the app doesn't connect until waaay after the event. Have a "slightly" better experience just using the Google app to manage ADT events, but far more reliable than this app. Already looking for an alternate system to switch to when our contract expires

I have used multiple DIY security systems and this is BY FAR the worst. Overpriced, app doesn't load half the time, almost zero alert customization compared to other systems, when one of your sensory batteries gets low the base will chirp EVERY 10 SECONDS until you change the battery, with no way to dismiss the alert (better hope you have CR2 and CR123As laying around), and ADT is awful to deal with. It's so bad I'm considering taking a $1,500 loss to get rid of this system after just 4 months.

ADT makes it sound like their app is so great and wonderful however if you have cameras at your house, do not expect to be able to actually use the video option through ADT+ app. It is horrible. you can't use the zoom function ever and 85% of the time, you'll only have a black screen with no video. You'll need to download a separate app to use the video function. After we had the system installed, that's when we were told by ADT that their app sucks.

What’s new

We’re excited to launch our Trusted Neighbor™
Bug fixes and performance improvements