Patient Hub by Brightree

Brightree LLC

About this app

Stay in touch with your Home Medical Equipment Provider with our simple and easy to use mobile app. Ask your equipment or medical supply provider if they use Patient Hub by Brightree™ and ask them to send you a registration link.

· You can send secure messages to your provider and get answers right through the app. No more waiting on the phone.
· Get appointment reminders, delivery notifications, even shipment tracking numbers as soon as they are assigned.
· Check your resupply eligibility and create orders from the app*

*Your Medical Equipment Provider must have this feature enabled.

Ratings and reviews

Neither the app nor the online web is working. The app goes black and the website when I hit sign in says page can't be found with a 400 error code. Was working for a while. now back to not working. my order is lost in transit and I'm trying to contact them through the app

The app thinks I need all supplies only every 3 months and won't let me order as needed every month. I reported this multiple times over the past 10 months to my CPAP provider with no fix. No obvious was to report problems within the app. This app seems decent aside from this but this issue makes it unusable and I have to waste time every month calling in to request new supplies.

I would give it a 0 star rating if I could! Don't waste your time with the app or Tender Hearts incontinence supply company... It is the worst! I have been trying to get supplies, answers, an app that works, a person on the phone who is competent and I am yet to find it.... 3+ months of this... a TOTSL WASTE OF TIME!

What’s new

Thanks for using the Patient Hub app! We're constantly making enhancements to our app to improve performance, security and reliability. Stay up-to-date with the latest version for the best experience.