
Rupal Kakkad
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app SUCKS!! I just downloaded the app and tried to place my first order except I couldn't enter a credit card. It just kept showing the spinning wheel and no way to enter payment info. I deleted the app. I'll try again after a few months to see if I can enter CC info within a reasonable amount of time. update: I tried the app again and was able to enter the credit card info and place an order. Thanks!
CAVA Grill
October 15, 2025
Hi! Thank you so much for taking the time to share this feedback with us. We truly apologize for the technical issues you've encountered, and we want you to know that we have shared this with our team so that we can look into it further. In the meantime, we recommend ensuring that you are updated to the latest version of the app!

W James
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Edit down to 1 star. App continues to be absolute trash. Features that don't work, bad navigation, etc. Today it's falsely telling me it can't open because I'm offline. Um, no, I'm online, which is how I can leave this review. Note to customers who want reward points: Just say your phone number to the cashier, who can enter it manually on the register. Don't use this atrocious app.
4 people found this review helpful
CAVA Grill
October 1, 2025
Hi! Thank you so much for taking the time to share this feedback with us. We truly apologize for the technical issues you've encountered, and we want you to know that we have shared this with our team so that we can look into it further.

Zach Patz
I downloaded the app due to a poor experience on the website. I tried 3 different times to modify a standard menu item after it had been added to my cart, and doing so cleared my cart. I came to download the app thinking this would be a much easier experience. I was wrong. Same issue. I guess because I didnt have an account the app decided to wipe my cart when I tried to change something. Uninstalled this App ASAP after finally ordering my food.
5 people found this review helpful
CAVA Grill
October 1, 2025
Hi! Thank you so much for taking the time to share this feedback with us. We truly apologize for the technical issues you've encountered, and we want you to know that we have shared this with our team so that we can look into it further.