ONE Bank App

ONE Bank Limited

About this app

“1 App” is a digital banking service provided by ONE Bank Limited that designed to enable customers to conduct financial transactions anytime anywhere remotely using a mobile device such as a smartphone or tablet, designed to provide customers with enhanced utility and satisfaction through its out of the box features & functionalities.

“1 App” is a smart banking application which is designed to provide some unique features and functionalities in addition to the general features to make transactions anytime anywhere such as to know account balance and latest transaction information, make utility bill payment and P2P payments, make card transactions and card payments, make funds transfers to ONE Bank accounts or other Bank accounts. In addition to these general features, “1 App” will have option to make Service Request like Solvency Certificate Issuance, Tax Certificate Issuance, Pay Order/ FDD Issuance and make Emergency Service Request like stop payment instruction, cheque book requisition with option to receive feedback directly from app, etc. “1 App” will have additional facility like Messaging Service for Promotional Offers, Campaign Offers, System Down Messages, Awareness Messages directly from the app.

“1 App” will provide customers an Omni Channel Experience and a smart banking option that is easy to use, fast and flexible ensuring enhanced security with “Two Factor Authentication” 2FA. Therefore, banking with “1 App” will reduce the cost of handling transactions by reducing the need for customers to visit the Bank Branches for various banking transactions.

Ratings and reviews

I've been using the ONE App from ONE Bank, and it's been fantastic. It's really user-friendly and makes managing my accounts so easy. I can check my balance, transfer money, pay bills, and track my transactions without any hassle. The security features give me peace of mind about my information being safe. Plus, whenever I have a question, their customer support is quick and helpful. It's made my banking so much more convenient.

Worst experience you can possibly have. Transferring funds from this app is like gambling. You can get a server error and transaction fails but they deduct the money from account. It happens so frequently. Very bad customer service that makes you wait so long for their own mistakes. Too mucb hassle

Worst banking service in the country. I have faced extreme customer hassle in every stage of their service. I am trying to register myself on this app from the past 10 days or so, I couldn't. I have contacted the help line several times, but the output is zero.

What's new

- Bug fixing