Con Edison

4.6
14K reviews
100K+
Downloads
Content rating
Everyone
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About this app

We’ve created a fast and secure way to sign in, pay your bill, and get insights on your energy use on the go.

If you created an account prior to July 2017, you may need to go through the one-time registration process to associate your preferred email address with your online account. Simply click “Register Now” in the app. Your email address will be your new login ID.

A simplified design makes it easy to:
• Review your bill
• Pay securely
• Compare and manage your energy usage
• Get tips for lowering your energy bill
• Report outages
• Contact customer service
Updated on
May 6, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info, and App info and performance
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
13.7K reviews
Bren Negron
June 5, 2025
[Edit:] Removing a star because instead of addressing the issue or at least sharing it with the Dev team, their response has been to repost the same canned message every so often to get me to change my rating. [Original review:] Two login bugs that have been persistent for at least a year now really make this app annoying to use: biometric enrollment does nothing, and the input fields do not support password managers. The actual contents of the app are solid otherwise.
2 people found this review helpful
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Con Edison
June 5, 2025
Thanks for your review. We're sorry you're having trouble with the app. Please email customerservice@conEd.com with your account number and details about what you're experiencing. A member of our team can look into the issue and try to help.
Jim
June 20, 2025
I don't know what kind of bots they got giving this janky app 5 stars. it can't remember a password or let me log in quickly to pay a bill, he barely remembers my last payment options, you have to click through multiple things. it's like they don't want my money. Not a feature of the app but of ConEd more likely they skipped my gas bill for two cycles and decided to send me one combo bill for it all. I'm so sick of ConEd tbh.
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Con Edison
July 7, 2025
We’re sorry for the inconvenience. If you continue having trouble with the app, email customerservice@conEd.com with your account number and details about what you're experiencing. A member of our team can look into the issue and try to help.
A Google user
April 13, 2019
Straight forward and simple to use. When paying with a bank account though, for some reason, after a day the app appears with a balance still due until it actually clears from your bank account. This is despite a confirmation E-mail having been sent for payment. This is misleading and I am aware it can take a few days to clear from my bank account, but the app should not show a balance due if a payment was made. Double paying is not fun. This is the only reason why im giving 4 stars.
85 people found this review helpful
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What’s new

• Updates and General Improvements