MILES Carsharing & Vans

MILES Mobility GmbH

About this app

Car, van or rental car → bookable 24/7 and everything available in just 1 app!

Carsharing with MILES +++ sign up for free +++ flexible rental starting from 0,98€/km +++ cars & vans for instant rental → Download the app now and start driving!


→ CARSHARING PER KM

Kilometers instead of minutes: MILES charges based on driven kilometers. Get around in your city and surrounding areas relaxed and without any time pressure! City car, compact car or van – they are just right around the corner and available immediate rental!


→ FLEXIBLE CARSHARING

Whether you need a car for the city, a rental car for a trip or a rental van for moving – book the right car to go via the MILES app. They are available at any time. Flexible duration & discounted daily and long-term rentals.


→ CAR LONG-TERM RENTAL VIA APP

Forget about the paperwork - car rental made simple, spontaneous and relaxed:

• flexible rental time (from 3h up to 30 days)
• flexible car selection
• flexible rental (24/7 – bookable at any time)
• discounted rates for daily and long-term rentals
• flexible return (extend your trip at any time!)
• no station, no deposit required
• fuel, parking minutes & Unlock Fee included


Simply download the MILES app on your smartphone and register for free. In just a few minutes you can choose your vehicle and start driving!


→ OUR PRICES IN A NUTSHELL:

+ 0€ registration
+ 5€ starting credit (‘MILEShello5’)
+ rent a car from 0,98€/km / van from 1,29€
+ from 1€ Unlock Fee per rental (included in daily rates)
+ 10 minutes free reservation


EXPLORE MILES CARSHARING & VANSHARING IN YOUR CITY:
Berlin, Hamburg, Cologne, Dusseldorf, Munich, Bonn, Duisburg, Brussels, Ghent, Antwerp, Stuttgart, Wuppertal & Potsdam

Ratings and reviews

I like the idea and the app in general, but I have one feedback about notifications: Please add "categories" for "operational" notifications (such as car status etc) and "non-operational" notifications (such as deals, campaigns etc.). I understand that this is a way of mitigating churn, but please let people opt out of this if they really want to.

I don't want to disable notifications altogether and then enable them just for the car rental to be informed about it.

Clearly in cost cutting mode. 1. impossible to talk to a human being except through app 2. If the app is broken or doesn't work, no way to contact them 3. App always fails on trying to charge an electric car. This is because you have to do it through the app. And the app always... always... gets stuck in the error "Car not charging". The car is plugged in, the plug is locked in the tower, and the tower says that the car is charging. And no more space in the review... terrible UX...

06/04/2021 edit: customer service registered me manually very fast, even though this was Easter holidays. Original review: I see a ton of Miles vehicle here where I live so it looks like it's working well. Unfortunately, the app is completely broken when it comes to registering: it requires users to upload their passport but it's unable to read the passport NFC. I contacted the customer service in August 2019, but only got an answer 12 days later. The the classical answer: please upgrade the app and try again. I gave up, but decided to give it another try this morning, after 6 months (on version 4.0). It's still broken at the same stage. To sum up: - broken app - slow customer service

What's new

Thank you for using MILES!

This is new:
+ You can now collect PAYBACK °Points with MILES
+ General adjustments to improve the user experience

Enjoying MILES? Leave a review! Your feedback helps us to become even better in the future!