
John Slawkawski
The app is a waste of time. Spent half-hour just trying to unlock 2 bikes. It ended up unlocking another bike altogether. Eventually got one to work after 35 minutes. Had a worst time returning them. Never could reach customer service by phone and forget email. Don't waste your time with the app or the bikes Pedal-assist was pretty bad. The bikes just take off and have no speed control whatsoever. These people are wasting there time and ours. Don't believe it give it a try.
7 people found this review helpful

Bernie Clinton
As others have said, this app has problems with Android phones. I cannot unlock the bikes, no matter how I play around with Bluetooth settings. Very frustrating Purchased a day pass and could not use. Did get a refund after contacting customer service.
6 people found this review helpful