Chris Manson
Horrible, App is just a waste of time, 1 out of 15 phones, about half which are last year's models or newer and the app only ,gave me one estimate and said I needed to visit the kiosk for a quote, That is exactly what I wanted to avoid by using the app being the nearest kiosk is a few towns and several miles away, I hoped to avoid wasting time and gas and learn if the trip would be profitable, thought with modern technology it would be a snap! Unfortunately not the case with ecoATM's app,
23 people found this review helpful
ecoATM LLC
August 23, 2024
Hi Chris, thank you for bringing this to our attention. Please feel free to contact us at ecosupport@ecoatm.com or call at 858-255-4111 with further details so we can better assist you with your questions. Thank you! -ecoATM Support
Casey Bennett
I love the fact that this app let's me check what I could potentially be paid for just about any phone brand that I own and want to recycle! So, let's say I have a Samsung Galaxy A51 that I'm not using because the screen's broken or just doesn't work anymore. Ask I'd do is open the app and on the bottom of the page, I'd click price another device and fill in some details about the phone (gb size, flaws, company,etc.,) and them you find the nearest location and drop it off. That easy!!
36 people found this review helpful
Hi Casey, thanks for taking the time to leave a review! We hope that you come back to us in the future. -ecoATM Support
Angel Jones
Went through the pricing process, which included the same questions the kiosk always asks when anslyzing my device, and was given a price and a drop off code. I figured since the app asked all the same questions the kiosk asks, I would be able to put in the drop off code and skip the device analysis. However, not only did the kiosk do the device analysis again, it told me it couldn't even take my phone, where the app had quoted me a price! It was only $6, no biggie, but such a waste of time!
17 people found this review helpful
Hi Angel, thank you for bringing this to our attention. Please feel free to contact us at ecosupport@ecoatm.com or call at 858-255-4111 with further details so we can better assist you with your questions. Thank you! -ecoATM Support