Mobility by Ecolane

Ecolane USA, Inc.

About this app

Mobility by Ecolane mobile app allows passengers from participating agencies to manage their transportation from the convenience of their smart phone.

- Flexibility to Manage Trips
- Empower riders with direct access to review and manage their trips
- View upcoming and completed trips, easily cancel trips

- Convenient Trip Details View
- Passenger notifications with accurate vehicle ETAs, reduce wait time
- Ability to follow bus on a visual map to see exact location

- Simple Mobile Interface
- 24/7 access to account profiles, settings and reservations
- Customize user preferences and save favorite destinations

NOTE: Access to some features will depend on the service guidelines for your individual transportation agency.

Ratings and reviews

Terrible app. Used to be great. Then they "Improved it". Zero stars if I could. Update: 5 June. Even worse now. Crashes when I open the map, and now has random crashes when app is opened. Was already having problems, as it wasn't showing ride on the map. Now when I attempt to pull the map up, the entire app crashes. Every time.

I've also been getting the address contains coordinates but system configuration does not support external geocoding error. I used this app almost daily before the update to schedule rides so this is been a big problem for me. I really hope this gets fixed immediately. I tried to contact the company for support but they only tell you to contact the transit service you use and they are already well aware of this.

App doesn't work. Can't schedule a ride bc it states the destination has coordinates but can't geolocate it... Even if you use a saved address. IF you get the pickup site to work, then the dropoff site will do the same thing so you can't complete the ride setup. Uninstalled,/reinstalled doesn't work. That only made the app freeze up. How much more useless can it get?

What's new

Bug Fixes:
# Resolved issues with the address when selected from the locate on map while booking the trip.
# Resolved issues with the biometric login.