
Dana Walker
Really enjoy this app there are a couple of minor issues though. The notifications don't work. If grid power is lost or other situations occur, the system should send emails or text, but this isn't working. Also, there's no notification when a system software update occurs, which kicks us off grid power. At times, it takes multiple attempts to connect. But I really recommend Enphase Solar and home backup, really good product!!!
15 people found this review helpful

Shaylee Harris
We got a new/better router and set up the password. Now my solar panels wont even try to connect to our wifi saying the router is too weak. When I check the connection to my phone by the solar panel box it has all 4 bars. The updated version of this app is definitely better than it was, however it still takes hours to get anything done and connected. After a total of 6 hours and multiple attempts, with different setups and devices, by my husband and I we still can't get it to connect.
1 person found this review helpful
Enphase Energy
October 1, 2025
We’re sorry for the trouble you are facing with re-connecting your system. Even if your gateway shows full signal, some routers may cause issues. Please follow the guide: https://support.enphase.com/s/article/reconnecting-your-gateway-to-wi-fi-using-the-enphase-app. If it persists, contact us: https://support.enphase.com/s/contact-us

Tim Fares
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Edit 9/21: Issue resolved. Original Review: Something has changed. As of a month ago, the Energy tab used to have a toggle to show your net $ usage based on import and export rates. This has been removed. As of yesterday, the Status tab is no longer showing accurate data. This app was perfect a month ago and now it's useless. Updating did not help.
4 people found this review helpful
Enphase Energy
September 22, 2025
Hello Tim,
Thanks for sharing your feedback. The issue you faced was due to a temporary glitch that has since been resolved. You should now be able to see accurate data and continue using the Energy and Status tabs as expected. Please refresh the app and reach out if the issue persists.