
Hansel Tj
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I am going to echo what many others have said in their reviews. The app is so clunky and archaic. Biometric sign-in keeps failing, no matter how many times I set it up. I have now moved all of my money out of this bank. --- I did not give it 1 star, because the bank at least still paid me the accrued interest and I did not encounter any issues transferring my money out.
1 person found this review helpful

Nichole
When you set up biometrics it still asks for your password which makes it very difficult for older people to use this app.It confuses them easily. This needs to be fixed because you can't just use the biometrics you have to enter your password over and over and over even though you have biometrics set up. It's extremely frustrating. I'm thinking about transferring to another bank just because of this situation.
10 people found this review helpful

Oleg K
Terrible, poorly-designed, cheap-looking app with a confusing, poorly thought out interface. Push notification offers that won't go away no matter how many times you dismiss them, won't allow to log in without a 2 factor authentication, won't allow the use if biometrics or even a use of the default Samsung or other password manager... Using it is a pain in the neck, it's really, very bad, almost enough to justify switching to another bank that doesn't take two weeks to transfer funds.
33 people found this review helpful