
Ethan
recently swapped to a new phone, and suddenly nothing is allowing me to transfer my money to my bank. It errors when I try to go to the transfer menu and says "Our system is not cooperating", and it seems like NOTHING is cooperating! I try the website, nothing! And when I call the number on the card, the call is immediately closed when I ring it up! No idea where or how I'm supposed to contact someone for help when I'm shut down immediately at every facet.
1 person found this review helpful

TJ Ferman
One of the worst services I've ever used. The UI is next to non existent, the error messages don't tell you anything, and customer service is absolutely abysmal. I've been dealing with an issue with my account (that wasn't even my fault to begin with, it's literally just an error on their end) and now my accounts locked out, before I even have access to it. Not to mention customer service knows less than I do. Everytime I call they just repeat the same rehearsed line over and over again. Trash.
5 people found this review helpful

KC Mesander-Bock (KC Mesander-Bock)
It's, honestly, just not very flexible. Low costing at least, and it's easy to use. Problem is that it restricts the number of transactions you can have per day, per month, which sometimes can be quite problematic. Especially if you have multiple bills to pay on payday. Unfortunately, I will be switching to my own personal bank account instead of continuing with the paycard.
18 people found this review helpful