
Sherry Baxley
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I had Smartline before and it was sooo much better. This one freezes constantly and takes way too long for messages to get through. It is very unreliable on WiFi but I don't have caller ID if I use data. It has been an awful experience so far. Update -6/17/25 changed my password yesterday. Now can't use app at all. Customer service is trying to blame it on my browser even though it happened right after I changed my PW and I've been using the same browser the entire time
12 people found this review helpful
GoDaddy Operating Company, LLC
October 21, 2024
Thank you for sharing your experience with us. We're truly sorry to hear about the issues you've been facing. We'd like to investigate this further to improve your experience. Please contact us at https://www.godaddy.com/help/contact-us so we can assist you promptly. - Chris

Rachel
Have tried using this app off and on for a couple years. NEVER EVER have been able to get app icon notifications to work and email is just not fast enough if it works at all. Which results in customers messaging and I don't know about it for days sometimes, which is too late I have enough on my plate to be having to log into the app and refresh it several times a day. I finally just turned the feature off from my website completely. I prefer people just call so I can get the request immediately.
2 people found this review helpful
GoDaddy Operating Company, LLC
August 11, 2025
We're sorry to hear that you're experiencing issues with the notifications on your device. Can you please send us an email with more specific details of what is happening along with your account details to AppFeedback@GoDaddy.com? We'd like to investigate further and see how we can help improve the experience for you. -Mike from GoDaddy

Glenn “Gomez” Jordan
I have conversations ultimate, but no one at godaddy can figure out why my conversations app does not reflect my ultimate subscription. Instead, it limits me to the free ventures app and no matter what we do, install, reinstall, restart the phone, you name it. Nobody at godaddy nor I can figure out why I can't get what I am paying for. Sure, I can access features on the web. Doesn't help me. The conversations app does not recognize me as a paying customer and that is super frustrating.
GoDaddy Operating Company, LLC
October 8, 2025
We're sorry to hear that you're having an issue accessing your Conversations app. That's definitely not a typical situation. Can you please send us more specific details along with your account details to ConversationsAndroid@GoDaddy.com so we can investigate what is happening? Thank you. -Mike from GoDaddy