Priority Rewards & Tickets

4.7
234K reviews
5M+
Downloads
Content rating
Everyone
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About this app

Jump into exclusive rewards, experiences and 48-hour ticket presales to thousands of gigs and events nationwide, all at no extra cost – only from O2.

Download Priority today and our members get access to:

- Rewards handpicked for you

Dive into a world packed with thousands of rewards and experiences, plus top-tier entertainment, you won’t find anywhere else.

- First dibs on gig tickets

Unlock access to exclusive gigs and 48-hour ticket presales to events all over the UK through Priority Tickets.

- Introducing Blue Mondays

Our way of saying thanks, with exclusive prize drops and limited-time-only rewards every single Monday

- A chance to win iconic prizes

Check the Priority app every month for your chance to win once-in-a-lifetime prizes and experiences.

- VIP treatment at O2 venues

Priority members get in first at O2 venues nationwide. Skip queues, save on drinks, join exclusive afterparties, leave your stuff in the cloakroom for free and more.

Log in with your O2 or Virgin Media credentials and you can unlock rewards from all your favourite brands. And if you want to explore more of the app, you can use our navigation tool or scroll through the home screen for highlights. Once you’ve found the reward you want to claim, tap ‘Use Now’ to get your voucher code and follow the redemption instructions.

App Features:

- Nab a hot drink or savoury treat at Greggs for £1 each, every month

- Get up to 48-hour early access on your favourite gigs nationwide with Priority Tickets

- Get two Vue tickets for £9 every week

- Save up to £100 on holiday escapes with lastminute.com

For any issues or help using this app, please contact us on:

Twitter: @O2

Facebook: @O2UK

O2 Community: http://o2lin.kr/1sZofeo
Updated on
Jun 13, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 3 others
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
232K reviews
Andy Ward
November 19, 2024
Please fix ASAP! Used to be a great app and still is to a certain extent, however the get tickets button and other core functionality doesn't work. My app is up to date and no error message is shown. Revealing if you've won a competition by 'scratching' part of the screen functionality has also stopped working. I cannot get priority tickets or find out if I've won any competition. Please fix ASAP!
75 people found this review helpful
Hassan
July 21, 2025
Awful customer journey. App logged me out. Require dmeto sign backing. But couldn't just signing as normal. They needed to email me verification links. Even though I've had an account with them for years. Stuck in a loop of requesting a link and getting verified, only to have something go wrong their end and need to do it all again.
6 people found this review helpful
Rob Rolls
July 24, 2025
signed in to the app, also signed in to Ticketmaster. when I click to access presale tickets, I'm taken to the correct page on Ticketmaster, but all I get is 'sale happening now' and no way to buy tickets. I get the same problem for every gig I or show and I've never been able to buy presale tickets with O2 priority. no idea why it doesn't work: it just doesn't. defeats the point of even having the app and it's frustrating I've missed so many shows as a result of a glitch in the app I can't fix.
3 people found this review helpful

What’s new

We’re always making changes and improvements to Priority. To make sure you don’t miss a thing, just keep your Updates turned on. The latest version includes bug fixes and performance improvements.