Goosehead Insurance

Goosehead Insurance, Inc

About this app

Stay on top of your insurance with the Goosehead Insurance app—your all-in-one tool for secure, easy access to your policies.

- Policy Overview – View your policies in one place with key details and updates.
- Auto Policy Card – Save, share, and store your auto policy card in your Wallet for quick access.
- Policy Details – Get clear explanations of your home and auto coverage to make informed decisions.
- Notifications – Stay updated with push and in-app alerts on critical changes.
- Renewals & Cancellations – Easily understand renewal premiums and cancellation steps.
- Compare Rates – Explore better options when renewing and connect with your agent when needed.
- Chat Support – Request documents, make policy changes, or file claims via chatbot and live agents.

It’s not just about the lowest price—it’s about the best coverage.

Download the Goosehead Insurance app today and simplify your insurance experience!

Ratings and reviews

Good luck trying to use the app for chatting. Its buggy, you'll get error messages and wait forever for a so called agent. When you get someone on the other end, the app doesnt notify you and they log you off within 3 minutes if you don't respond. If you stay frosty and get an agent, it turns out they're completely incompetent. What you think is routine transaction, turns out to be a nightmare.

Completely unusable. The getting started flow is broken, you can't select your "Billing State" from the drop down (which is unsorted and has duplicate options) -- clicking an option does nothing. Typing in the search to filter the drop down instantly crashes the app. And you can only do this step after 2 factor auth for both phone and email, and I did the whole process 3 times.

I don't understand why an agent is important if they make mistakes and don't rush to correct them. I noticed an error the agent made on my insurance. I'd been overpaying for several months. I contacted the agency, and they said they'd accepted my claim. Fifteen days later, they said they didn't remember me and accepted my claim again. I called Progressive and Goose Head, and I was frustrated for over a month before I finally got my overpayment refunded. No one apologized.

What’s new

Add your ID cards to Wallet and improvements to the login experience.