
Jennifer
- Flag inappropriate
- Show review history
Had been a really good app until the latest design change. I can't scroll in the boxes to see what all is written in it. Also, the task section where you check off what you've completed, no longer shows the details in them. You now have to go to the careplan every time to see it, but if too much is written in the box you can scroll to see the rest. I use the app as a caregiver not an administrator.
2 people found this review helpful

Janis Pratt
It's a good app but if your not very techno savvy then it's very confusing. Most people don't have a degree in computers. It could be made much simpler and more effective and still keep the level of succuriity y'all need for each person!! That's just my opinion!! Thank you!! It's still a good app once you finally learn how to use it!!
10 people found this review helpful

Yvonne Emory
The worst charting program out there. I type my notes, click save immediately after, and then come back and the note disappeared entirely. You never know which notes randomly disappear and which ones actually saved. You can't just see all of your notes on one clean page to make sure they're all there. You have to click on every tab, which is time consuming and bulky. You can't review co-workers notes or trends over multiple shifts. I'm about to quit my job because of this terrible charting app.
29 people found this review helpful
Integrated Database Systems, Inc.
March 8, 2021
Hello Yvonne, to assist you, it would be helpful to have a little bit more information about what is happening. Have you let your agency know you are having trouble with this? There is a "visit note" tab where you can document in real-time and those notes are viewed by caregivers and office staff. Click the ? symbol in the app to reach us--Team G