Atlantic City Electric

An Exelon Company

About this app

Atlantic City Electric’s free app allows you to easily access your account information on the go. The app makes it simple to manage more than one account at a time and is available to both residential and business customers on your smartphone or tablet. You can report your outage and stay up-to-date on the restoration status from anywhere. Key features include:

· Effortlessly view and pay your bill
· Report and check outage status
· View the outage map
· Check balance
· View account activity
· Manage your AutoPay and Budget Billing settings
. Report an outage without signing in
· View usage data, bill forecast and trends
· Compare your bills
· Set alerts for outage status, when your bill is ready, upcoming payment reminders, and more

Ratings and reviews

This app is terrible. I've posted payments using it that didn't go through, they either removed or hid the option to turn on biometric login, the UI is clunky and crowded, and the whole experience overall is just unpleasant. That said, it's either use the app, load up the web portal, or pay my bill in person, so... The lesser of evils, I guess.

Was only really useful for reporting/updates on power outages, and paying your bill. 2+ months ago changed the preferred payment method to another bank acct. Twice they've still pulled it from the original account ($300+ both times) bringing the balance to below what my other bills in that acct draw. After the 1st time, I flat out deleted the original payment method from the app, and still had it drawn from there. Was told that the payment section of the app "just sometimes doesn't work." Great.

UPDATE: USELESS! DELETED! I just downloaded this & it doesn't work! I already have an account setup on line so I used my information from that. It knows I have an account because I get the pop up with the last 4 of my phone # to do 2 step verification. I get the 6 digit code, when I put it in it sends me right back to the sign in page! 😡 I tried about 6 times & finally gave up! Fix this please! An app is supposed to make payments easier not impossible!!! 🙄

What's new

Minor bug fixes and enhancements