
Jason Coffey (AKJC77)
The app is technically not the problem. Though it has crashed twice while trying to have sessions. the real issue I've had every single time during calls is one or usually both of us are unable to hear each other at all. can hear the person asking if I accept the call . but soon as I accept it there is absolutely no way you can decipher. And it cuts you off about 1 to 1 1/2 min in. Has been like that all week on multiple attempts each day. This service is not cheap, these ppl already struggle

Anthony Horton
Inmate Sales is HORRIBLE!!! This forces the calls to go through mobile data vs over your regular phone & the call quality is terrible. There isn't a call log to see missed calls, previous calls ect. if your on the regular phone and an inmate call comes through if you don't answer it right away the pop-up disappears so you can't answer it. Its constantly saying not enough funds for the call when the balance is $50+ customer service is non-existent. This app is garbage!!
21 people found this review helpful

Dylan Barton
NEVER rings whenever the inmate calls! Only time it rings is when once in a great mood, the call will come through the phone. 99% of the time the call is through the app the just pops up at the top of the screen, silent! Very frustrating when you pay for calls that your always missing. I shouldn't have to watch my phone like a movie to accept a call I paid for.
47 people found this review helpful