![](https://play-lh.googleusercontent.com/a/ACg8ocLc633o2AtXEUmEhwxy_jVvYTsTZ_jIIQuyQ9ejOhE64VOPYA=s32-mo)
Millillion
App seems to run smoothly, but it's incredibly unintuitive and a real slog to actually use. First I had to log in twice and select my restaurant twice. I was browsing the menu, selected a category, didn't see anything in it I was interested in, so I used my phones back button to go back one screen (to the main menu screen) as seems to be standard function for Android apps, but it took me all the way back to login. Using an app shouldn't take more time and trouble than ordering in person.
35 people found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocJTPbWh5qVD9e9wNmessV_I2q7rfZtjqAiDr1aw4cMSixwAhQ=s32-mo)
Brandon Owens
There's nowhere to order extra sauce. Some of the normal items on the menu are not on the app. New items frequently just refuse to show up. One of my biggest frustrations, is there is no option to keep someone signed into the app. I really hope to see these issues resolved in the near future. As Jack's is the only restaurant within reasonable distance to my home. P.S. It would be amazing if you put an Easter egg to unlock the hidden off menu menu. So we can get that chopped steak dinner. ;-)
58 people found this review helpful
Jack's Family Restaurants
June 30, 2021
That's frustrating, but we should be able to take care of that for you. Could you please visit https://tellittojacks.smg.com so we can collect specific details and contact information.
![](https://play-lh.googleusercontent.com/a-/ALV-UjXjVUAmOihN41DuhaTY4-E6Whh9vZFwdyw5_IjSxEGLko9xWXPN=s32)
4wardnthought
I like the app, but it should show prices on the pages where you can see the full list of meal types (like the burgers list, or the chicken list). Having to open each on individually to see prices makes me not even want to eat at McDonald's. And the nutritional info isn't accessable, this also makes me want to eat elsewhere. Other than that I like the app is convenient, it just needs those changes for me to keep eating at Jack's.
44 people found this review helpful