KeyBank Mobile Banking

KeyBank, N.A.

About this app

Take control of your money and bank the way you want to bank – anytime, anywhere. The KeyBank mobile banking app is free, fast, and secure with features that are streamlined for today’s on-the-go world:

● Easily transfer funds between bank accounts
● Pay bills
● Send money to friends and family
● Open a checking or savings account
● Deposit checks on the app
● Monitor and manage bank accounts and cards
● View KeyBank credit card rewards points

Safe and Secure Online Banking

Confidently use the KeyBank mobile banking app without compromising your personal banking information. It’s backed with a multitude of safety and security features, including:

● Same high-level security used for KeyBank Online Banking
● User ID and password required to access banking app†
● Secure connection to view banking account and transaction details
● No banking information is stored on your Android™ device to minimize risk if your mobile phone or tablet is lost or stolen

Convenient Banking on the Go

Easily manage your personal finances when and where it’s most convenient for you and your schedule. With the KeyBank mobile banking app, you can:

● View account balances and recent transactions with one swipe using QuickView
● Deposit checks right from your mobile device without having to visit a KeyBank branch or ATM
● Transfer funds between your KeyBank checking and savings accounts
● Open an account right from your mobile device
● Search and view your banking transaction history for the last 90 days
● Access your KeyBank account statements and tax forms
● Review and manage scheduled Online Bill Pay payments and transfers
● Send money to existing payees and add new payees
● Search for KeyBank branch and ATM locations


Personalized Mobile Banking Settings

Customize your in-app experience for your unique needs and preferences with account settings and seamless access to the KeyBank features and products you use:

● Add a profile picture
● Set up fingerprint or face ID sign in capabilities
● Manage and edit account alerts
● Access your credit card Reward Points balance


Connect with KeyBank

Please call 1-800-539-1539 if you have questions about the mobile banking app or need additional help or support.

Follow KeyBank on social media:
● Twitter: twitter.com/keybank
● Facebook: facebook.com/keybank
● LinkedIn: linkedin.com/company/keybank/
● YouTube: youtube.com/user/keybankcommunity/
● Instagram: instagram.com/keybank/

Important Disclosures
† Anyone can download, but you must be enrolled in KeyBank Online Banking to use the app.

Android™ is a trademark of Google Inc. Use of this trademark is subject to Google permissions.

©2024 KeyCorp. Member FDIC.

Ratings and reviews

easy to use, i can find everything i need really quick, and it immediately shows the current balance after any transaction, even the ones that are pending. edit: I've been having the same problem other people have- my account randomly overdrawing money that i haven't spent or isn't even there. this does not show up from the teller's perspective and they aren't able to help us with it.

Way too many issues loading. Almost every other time I want to use the app it doesn't load. I have to force stop it all the time, sometimes even restart my phone to get it to load. It's not my phone because it's just this one app. Yesterday it wouldn't load at all, today it won't let me log on due to a "system error." I'm so fed up with this I'm actually considering switching banks, and I've been with Key for about 20 years.

I have never had a banking app be more inaccessible than this keybank app. legitimately 3 ot of 10 times i get a system error. try again in 30 minutes. 30% may not seem like much bit I check in daily if not multiple times. yet, if I close and open the app in quick succession, it'll work on the third or fourth try. Who wants to deal with that?