
Sagi Shimonovitz
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2021 Unreliable. I can turn off heating on the app and find out the next day that heating ran all night. I have to open and close the app a couple of times because it shows the wrong status. After making a change on the app, I close and open it to make sure the change took. The app shows that I made the change but the system may not register it. This issue has been going on for years. It continues after replacing a failed controller. 2025 same issues. Down to 1 star from 2.
14 people found this review helpful

Rich H.
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5th update. I've been using this app since 2018, and I agree with many comments; however, it did work for me with only a couple of outages. Recently, it stopped working, froze upon opening. Did the usual, force stop - didn't work, uninstall and reinstall - didn't work. Finally gave permission for Phone, which did work. Maybe this will help others. It'd be nice to have all options that the wall unit has; however, I doubt Lennox will put new effort in an older app.
10 people found this review helpful

Al Minerva
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This app on my iPad and Galaxy will not get into the start screen. There seems to be a DNS issue to the Lennox server. I will update when resolved by the development team Update: app is working on 4/28/24. It may have been system maintenance. It would be nice if the app, instead of hanging, reports that the system is down due to maintenance. Alternatively, this could have been an actual outage that was eventually remediated.
2 people found this review helpful