
Jerry Roettger
Never signs you in the first time you try, or it takes forever. Navigating the app when you're in it seems simple, but when you click on something like "statements" - it takes you to a blank page or says there aren't any... it's so frustrating. You'd think a bank with as money as them could have an app that works.
106 people found this review helpful
CIT Bank
November 25, 2024
Hi Jerry, we're sorry to hear about your experience with the app. Our team would like to address these concerns. Please give us a call at 1-855-462-2652 and a digital banker will help you. Thank you and we apologize for the inconvenience.

rightsaid matt
All the other reviews are correct, this app never let's you log in, it always will just give you a generic "unable to log in, please try again later". The only way to access your account is to reset your password every time. Sorry, this is very unsettling and not good enough if you want people to entrust you with thosands of dollars, going to take my money elsewhere.
1 person found this review helpful
Hi, thanks for your review, we're sorry for the troubles you've had with the app. We're constantly striving to improve it and we'd like to help you. If you'd like assistance, please call us at 855-462-2652. Thank you.

Damian Williams
- Flag inappropriate
- Show review history
Horrible experience, to say the least. I can't even log into the app, due to the slow processing time of the 2FA function. It takes(no exaggeration) literally a hour before a 2FA code is sent to you. Sometimes, it's never sent to you, no matter if you force stop, uninstall the app, clear your cache and cookies on your browser, turn off your phone, use different devices, etc. etc. I've tried many other methods other than the ones listed as well, to no avail. Take your money elsewhere.
2 people found this review helpful
CIT Bank
November 28, 2025
Hi, thanks for your review and we're sorry for the troubles you've had with the app. We're constantly striving to improve it and will share your feedback with the team. If you'd like assistance, please call us at 1-855-462-2652.