Oticon Companion

Oticon A/S

About this app

This app lets you control your hearing aids from your mobile device. Just a note: some features may be available depending on your hearing aid model. Check below for details.

• Adjust the sound volume for each hearing aid together or separately
• Mute surroundings for better focus
• Switch between programs set by your hearing care professional
• Check battery levels
• Use SpeechBooster to reduce background noise and enhance speech (available for all hearing aid models except Oticon Opn™)
• Stream calls, music, and podcasts directly to your hearing aids (availability may vary depending on your phone model)
• Find your hearing aids if lost (requires location services to always be turned on)
• Access app support and troubleshooting solutions
• Meet your hearing care professional for an online visit (by appointment)
• Adjust streaming sounds with streaming equalizer (available for all hearing aid models except Oticon Opn™ and Oticon Siya)
• Adjust sounds around you with sound equalizer (available for Oticon Intent™ and Oticon Real™ models)
• Track your progress with HearingFitness™ feature (available for Oticon Intent™ and Oticon Real™ models)
• Handle wireless accessories paired with your hearing aids such as TV Adapters, Oticon EduMic or ConnectClip

First use:
You need to pair your hearing aids with this app to use it to control your hearing aids.

App availability:
The app is compatible with most hearing aid models. If you have hearing aids from 2016-2018 and haven't updated them yet, a hearing aid update is required for this app to work. We recommend regular hearing aid updates during your routine check-up with your hearing care professional.

For optimal performance, we recommend updating your device to Android OS 10 or later. To check the latest list of compatible devices, please visit:
https://www.oticon.com/support/compatibility

Ratings and reviews

Constantly disconnects and reconnects, whether you're in a phone call or listening to music. Prior version did as well, but this version is way worse! I've used this with different Samsung phones and replacement hearing aids with the same results. Also, this app seemed to cause a lag on my phone. When I uninstalled the app, my phone was much faster. Overall, my Phonak hearing aids worked much better and were more reliable. I will be switching back to them with my next set.

This app loses connection 4-5times a day? I'm continuing to uninstall and reinstall all day long to get it to connect. If it's too hard for the technician to get it fixed, I'd be looking for someone else to get it fixed. this has been going on for over two years. I've tried everything you've asked me to try. and nothing has helped. this is the third time today it's lost connection and I'm only 6 feet away!!!

This app is terrible! my Oticon hearing aids worked great with the other app. why did you have to change it? I'm always having to force stop and turn it back on. I never had to do that with the older app. That app also automatically picked up my aids as soon as I took them off the charger. This new app does not! Even when I can get this to pick up my aids, sounds can still be heard through my phones speakers. I don't like that. please fix this mess of an app!

What’s new

To improve your experience, we regularly update the app to make it more reliable and easier to use.

In this update, we have made improvements and bug fixes to make the app more stable.