Richard Schell
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The "Easy Deposit" features has not worked on my last two phones, a Pixel 7 and a Pixel 6. Every time I try to take a photo of a check, I just get a blank screen with a blue rectangle. There's clearly something wrong with the app's use of the Camera API. If smartphone deposits are important to you, steer clear of Popular until they solve the issue.
75 people found this review helpful
Banco Popular de Puerto Rico
April 2, 2024
Greetings. We would like all of our customers to have the service available, however at the moment we have selected a group of customers to ensure that the service is working properly. We will be evaluating periodically to continue adding clients. Please, contact us via chat popular.com/chat in order to verify your eligibility to use Easy Deposit.
C Zar
This app is perhaps the most inadecuate banking apps I have dealt with ever. I lived in many states and did local banking with many financial institutions but none this had. The interaction is very limited and apparently it was designed by a novice developer. To this day I have not been able to make a transfer from one account to another and that's just the beginning.
59 people found this review helpful
Banco Popular de Puerto Rico
June 23, 2021
Hello! We would like to assist you with this inconvenient. You can contact us at the following chat: popular.com/chat Also, you may contact us at 787-724-3655. Thank you!
Ese Hombre
Pretty good in general, except they implemented the 2FA feature horribly. Either I get a long and slow call to enter the digits on-screen, or I get charged for a fast text. PLEASE add Microsoft Authenticator support if you MUST add 2FA. It's free, and much faster than a call.
1 person found this review helpful