PSEG

PSEG

About this app

Secure and easy tool to manage your PSE&G My Account on the go - sign in, pay your bill and review your energy use.

Already registered for a PSE&G My Account? You can start using the app right away!

Sign in with your username and password, and if this is your first time using the app, enroll in our secure Multi-Factor Authentication (MFA) to keep your account safe.

Verify your email address, then sign up for SMS and Phone Call authentication to complete set up. Next time you login, you can choose which factor you would like to authenticate with, and will verify with a One-Time Passcode.

Not registered? Easily create your My Account profile right within the app.

Use the app to:
- Make payments
- Compare and manage energy usage
- Report an outage
- Manage payment options
- Contact PSE&G customer service

Powerful features:
- Easy sign on with touch/face ID
- Bill & payment alerts
- Outage status notifications
- Schedule WorryFree Service Appointments
- Check Your WorryFree Coverage Status

Ratings and reviews

I originally added 3 checking accounts to the app under "PAYMENT METHOD." One of the accounts is now closed. When I tap on the garbage can icon next to the account to delete it, I get the response, "SUCCESS YOUR PAYMENT METHOD HAS BEEN DELETED." The account remains on the list of payment methods, however. Other than that, no problems with the app.

When I first installed the app worked great. Then after the updates it stopped working like it did before. When I sign into my account it tells me my username and password are wrong, then wants me to verify both by a code they send to your email or text. And when I put the code in it still doesn't work. They should've left it alone, it worked perfectly. I could pay my bill on time without any problems. Unlike now. If it ain't broke, don't fix it!

At first, the app worked really great. Then, after a few updates it stopped working correctly. Every time I try to log in, it tells me my username and password are wrong (it isn't). When I try to recover/change my password it wants to send me links to my email or phone but it never does. When I do finally managed to change my password, it still says my username or password are incorrect. I've had to pay my bill through their text messaging service as I have been unable to log into the app.

What’s new

- New Payment Redesign
- Bug Fixes