![](https://play-lh.googleusercontent.com/a-/ALV-UjW1s_GXG4FxcmZv_MdwvV1NJjq1duQEQxwMlDHcEiDc1tdHdSqm=s32)
Nikki Howard
The app was working just fine on my Samsung Ultra 22 phone until a week ago. I've cleared the cache, re-installed it, and restarted my phone. It takes almost 2 minutes to open, and by that time, the shift is gone. It happens on 5G and WiFi. I have to get signatures now also because it says geofenceerror. All my other apps and agency apps are working like normal. The app works just fine on my IPad, but I can't carry that around all day. I hope it can be fixed. Maybe an android issue. Not happy.
2 people found this review helpful
ShiftKey, LLC
April 26, 2024
Hi Nikki, Sorry to hear about the issues you are running into and it definitely sounds like the app is not behaving correctly. We are digging in and will get back to you with an update!
- ShiftKey Dev Team
![](https://play-lh.googleusercontent.com/a/ACg8ocKdf71GdX9HrpDfhGpw-Cq-vuQGFL9m2Uk9DKOutF8XOJOqcw=s32-mo)
Courtney Meihls
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I'll get an alert via email & text message that an emergency shift is being offered, I click on it AS SOON AS I GET THE MESSAGE, and it's already gone. I just get the message that the shifts go fast. It's very frustrating because I can't go any faster than that and I'm missing these shifts. I dont know if there is a delay but I've got good service, app is up to date, I have a galaxy s24 & I'm close to my wifi device so I know it isn't my network or phone. I don't know what's happening here.
1 person found this review helpful
Hello Courtney, Thank you for taking the time to write this review. We are sorry that you have had this experience. We would love the opportunity to have this reviewed. Please email us at resolutions@shiftkey.com so that we can look into this.
![](https://play-lh.googleusercontent.com/a-/ALV-UjXitSTlcLFcZ9mxE3Cxs0qyRY9PE8cypTrYkETrtYxVn6gS8GlNKA=s32)
James Phillippe
Easy to use, love that you can schedule your own shifts and make good money on the side. I've been exclusively using ShiftKey since June 2023. Yes, I do have to travel for decent paying shifts at times, but overall,this has been a great experience for me. Customer service is excellent and the app makes it easy to plan shifts and remain completely flexible. I'd recommend this to any nurse seeking to make extra money or try facilities out first before making a more permanent choice of employment!!
38 people found this review helpful
ShiftKey, LLC
January 2, 2024
Hey there James! Thank you for taking the time to write a review. ⭐️⭐️⭐️⭐️⭐️ We love that the ShiftKey app is able to provide great caregivers like you control of their schedule, flexibility, and ultimately peace of mind. Thanks for being a part of ShiftKey! We're happy you're here.🙂