MySparklight

Name: MySparklight
Availability: InStock
Rating: 2.950000047683716 (219 reviews)
Author: Cable One Inc.

Cable One Inc.

3.0

219 reviews

50K+

Downloads

Everyone

About this app

Get ready to connect to what matters most with the MySparklight app! Seamlessly manage your Sparklight services with just a few taps. Update your profile, view plan details, and pay bills effortlessly. Plus, optimize your network's performance with alerts, speed tests, and troubleshooting tools. And if you need help, our customer support team is just a tap away. Download now and take control of your internet experience!

Updated on

Sep 8, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Device or other IDs

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

2.9

212 reviews

Cathy Waterstradt

August 3, 2025

I've had service 4yrs now & it was the worst I've had and believe they owe me credit and refuse. W.E. it has been much better since they put a router in but now when I get on the app or website it won't allow me to do anything other than look at my bill and the history. It says I can change/edit my service but gives no option. It also won't let me see the current plan I have now. smh. its always something. How long does it take to fix website? been 2mos or more now. never open on the wkend.

6 people found this review helpful

Cable One Inc.

August 5, 2025

Hi Cathy, I apologize for any inconvenience. Currently, the portal does not have the capability to allow customers to change their services online. We are plan to add this feature in the future. Our representatives would be happy to help you with this change. Please give us a call at 877-692-2253 between 8 a.m. and 5 p.m. Monday through Friday.

Justin Spurgeon

October 14, 2025

It's been months now since this app was "updated" to gut out most of its actual functionality, and it still lists basic features as being grayed out and "coming soon." The only thing it's good for right now is paying your bill and that's it. The previous version of the app was superior in every way, and I have no clue what they were thinking with these changes. Absolutely terrible.

7 people found this review helpful

Cable One Inc.

October 17, 2025

We understand how frustrating that can be, and we appreciate you continuing to share your experience, Justin. You can keep up with the latest updates through our app release notes https://bit.ly/4hbXSBq, and if you’d like to share more detailed feedback directly with our product team, you can do that here: https://bit.ly/47Q2uL7.

Sheila “SheBo” Grayson

November 20, 2024

All I will say is, you definitely better pay your bill because there are NO payment arrangements whatsoever. And Sparklight slips a few dollars of extra fees in every other month, and I have each of my statements to prove it. I have been with them for years, but I refuse to keep paying such high Internet prices, especially when no payment arrangements can be made and no discounts to be offered to loyal customers..

46 people found this review helpful

Cable One Inc.

March 25, 2025

Hi Sheila. I'm truly sorry to hear about your experience with our billing process. Your loyalty means a lot to us. Please reach out to our billing team at 877-692-2253 so we can address these concerns and ensure your billing is accurate. Your satisfaction is important to us, and we're here to help. Thank you.