MySparklight

Cable One Inc.

About this app

Get ready to connect to what matters most with the MySparklight app! Seamlessly manage your Sparklight services with just a few taps. Update your profile, view plan details, and pay bills effortlessly. Plus, optimize your network's performance with alerts, speed tests, and troubleshooting tools. And if you need help, our customer support team is just a tap away. Download now and take control of your internet experience!

Ratings and reviews

I've had service 4yrs now & it was the worst I've had and believe they owe me credit and refuse. W.E. it has been much better since they put a router in but now when I get on the app or website it won't allow me to do anything other than look at my bill and the history. It says I can change/edit my service but gives no option. It also won't let me see the current plan I have now. smh. its always something. How long does it take to fix website? been 2mos or more now. never open on the wkend.

All I will say is, you definitely better pay your bill because there are NO payment arrangements whatsoever. And Sparklight slips a few dollars of extra fees in every other month, and I have each of my statements to prove it. I have been with them for years, but I refuse to keep paying such high Internet prices, especially when no payment arrangements can be made and no discounts to be offered to loyal customers..

My login issues are a thing of the past now, thankfully, but this app nonetheless is a huge downgrade from the original. The new update has been out for a while now and the "SERVICE" tab is still greyed out, so I can't remotely restart my modem, I can't view my data usage or anything else. All it let's me do is pay my bill, and that's IF I don't have login issues while trying. The old version of this app was fine and did everything I needed it to. Why change it???

What’s new

Platform Compliance: Updated to comply with the latest platform requirements.
Performance: Improved session & error handling for enhanced app performance.