Travelers Mobile

The Travelers Indemnity Company

About this app

Travelers Mobile provides Personal Insurance customers with a streamlined mobile experience.

Use this app to:
• View and download your Auto Insurance cards
• View and make payments
• Enroll and manage an automatic payment plan
• View your Personal Insurance policy documents
• View detailed coverage and policy information for select auto policies
• Change your document delivery preferences
• Report a claim
• Get roadside assistance
• Contact your claim professional
• Link all your Personal Insurance policies to your user ID
• Log in using fingerprint authentication on select Samsung devices that support it. Enable it in your Profile after logging in.
• Link to log in to our full website for additional services

Ratings and reviews

This app is terrible. I changed phone number and now I can't even get into the app to look at my policy. I've called travelers and changed it. They said they changed it nobody's changed it so I can't even look in my policy or pay the bill or nothing. If somebody at travelers would change my phone number like I call them and ask them to then I may be able to get into it.

Great feature selection so far but the app runs slow and terrible. I don't think I've even seen the fake apps (that don't do anything) run this slow. I know it's not my phone; this phone is new and has no problems with any other apps or services. Luckily the info I need is normally on the front page, otherwise I'd likely die of old age before the information shows up. By the way, no idea how these guys did it, but they officially broke a switch. Hitting it has considerable input delay. Congrats!

The app used to actually work a few months ago, but around January I noticed that nothing in about my account would show up. No claims or due dates for payments and even my policy wasn't showing up, insurance cards aren't available through the app for me either. It isn't really that big of an issue for me because I have regular access to a computer, but this problem renders the Travelers App useless. This might just be an individual problem but if a fix could be issued that would be greatly appreciated. Otherwise I'll just use the browser and delete the app. Thanks.

What’s new

- Other minor bug fixes and improvements
7.1.0 - 52385