TUI Vakantie, Hotel & Reisapp

TUI Group

About this app

With the TUI travel app you have your own holiday expert with whom you can do what you want: book airline tickets, view hotels, compare cheap flights, ... Browse through our complete collection of hotels and flights or view the last minute offers using our travel planner which contains a lot of destination information. Stay on top of your trip with a holiday countdown, weather forecasts and a flight tracker. In addition, you have access to our full range of Excursions & Activities: from island hopping to walking tours through ancient cities.

Some functions of the TUI app for your next holiday:
- Through our complete collection of holidays, hotels, cheap flights and TUI Excursions & Activities.
- Book trips and pay immediately or set up a direct debit
- Browse personally recommended Excursions & Activities
- Prepare for your holiday with our travel checklist
- Discover your destination with useful tips
- Check your booking and make changes before you go
- Manage your payments quickly and easily
- Book flights and track the status of your flight
- Download digital boarding passes for most of our flights
- Contact our 24/7 team during your holiday via the chat function

Browse through our holiday offer with cheap hotels and flights
Our list of destinations ranges from Greece to Grenada and from Ibiza to Iceland. Moreover, we have a huge collection of hotels for your holiday. Firstly, there are TUI BLUE Adults Only hotels – these hotels are for adults only and perfect for relaxing. And then there are our TUI BLUE resorts, which are extremely luxurious. Also expect a large number of family-friendly facilities in the hotels within our TUI BLUE collection.

Add your booking
Adding your booking to the TUI travel app is simple: make sure you have your booking reference number, the lead passenger's surname and your departure date to hand.

Countdown to the holidays
Count down the days until your holiday with the holiday countdown – or share it on your social media. And there's also a handy weather forecast feature to help you prepare for your holiday.

Holiday extras
You can upgrade your flight in the TUI app with Premium Seating and Select Your Seat. Or make it extra special and pre-order champagne and chocolates.

Checklist before traveling
Make sure you're ready to go with our travel checklist - from adding passenger details to booking an airport lounge. Moreover, a handy list ensures that you don't forget anything.

Digital boarding passes
First you need to book your flight tickets, then you can check in and download and save your boarding passes via your phone. They are available on most of our flights. Or take a look at our menu for food and drinks on board before you leave.

Contact our 24/7 team
The TUI Customer Services Center can always be reached via the chat function of the app. The team is available around the clock, seven days a week, 365 days a year.

Book excursions with Excursions & Activities
You can easily book excursions & activities via the app from the palm of your hand. Select your excursion from the list of available dates and times, and consult all necessary information. After you have booked and paid for your trip, the tickets will be displayed in the app and also emailed to you.

Transfer information
Once you have landed at your destination, you can look for where your bus is parked. And when it's time to return to the Netherlands, you will receive a message with all the details of your return transfer.

Most of our holidays are available in the app, but there are some cases where you won't be able to add your booking, these are:
- Winter sports holidays
- Composite trips
- Travel around
- Cruises

Ratings and reviews

It doesn't load when I try to view something to book..the screen refreshes over and over on desktop,laptop and phone app even after clearing cache, cookies and trying different devices

I like the concept of an app that has a detailed trip overview and allows you to communicate with Tui. Unfortunately they also use this app to spam you with discounts for trips. They even abuse tje push notifications for their ads. This should be considered ad-ware. Also it requires an enormous amount of privileges that don't make sense with the functionality. The interface is intuitive but unfortunately terribly slow. Up to 20 to 30 seconds to load a very basic page

Contains a lot of useful things, but fails to deliver due to bad development and Tui having exceptionally bad service. A few highlights: - boarding passes can be downloaded and used offline, but this takes multiple tries, and then they are not accepted. - Contact with Tui people works similarly as over phone; slow and intermittent. - app crashes all the time or is stuck in 'loading'.

What's new

We blijven de TUI app verbeteren om je van de juiste informatie te voorzien. Deze update hebben we vooral technische problemen opgelost.