UPMC Health Plan

UPMC Health Plan

About this app

This mobile app is for UPMC Health Plan insurance members only. Not a UPMC Health Plan member? Learn more about plans, services, and benefits of membership at www.upmchealthplan.com.

The UPMC Health Plan mobile app puts your health insurance information in the palm of your hand. It offers convenient on-the-go access to your health insurance benefits and wellness plans. Whether you need to chat with a Health Care Concierge about a plan benefit related question or forgot your member ID card for your doctor’s visit, this app has you covered.

ACCESS INSURANCE BENEFITS
- View member ID cards for you and your family, and email them to your provider directly from the app.
- Review current coverage and benefits for you and your family.
- Use live chat and secure messaging to connect with a Health Care Concierge.
- Check the status of your recent claims and review your claims details.

FIND CARE IN YOUR NETWORK
- Easily search for in-network providers and hospitals.
- Browse medical, dental, vision, and behavioral health providers and facilities.
- Filter results by proximity, view directions, and tap to call a provider or facility.

WELLNESS CONNECTIONS
- Live chat with a health coach to set lifestyle goals or stay motivated.
- Check your Take a Healthy Step progress.
- Take the MyHealth Questionnaire to learn about your health, understand how to reduce your risks, and spend less on care.

Ratings and reviews

It's usually a pretty good app. I don't like having to scan stuff in the store. Shopping tonight it quit working half way through shopping , when it did work it was so slow. I'm disabled and you think they would make shopping easy for older people and I don't see why you can't order online and pick it up. It doesn't make sense.

This app is worthless. It never lets you log in, giving me a message saying my plan isn't good enough to use the app. What kind of absolute moron creates a snobby app? So of course, I can't use the damn thing to get any information. Update 9/20/2025. App still doesn't work. No attempt has been made to fix anything. So I'm being forced to pay for a prescription out of pocket because I can't give the pharmacy my insurance information. Should be on the card but...

app is not working at all! gets stuck on the home screen and won't let me navigate to any other part of the app! all the other buttons provide a blank loading screen no matter how long I wait! this needs fixed soon!

What’s new

Thank you for using the UPMC Member App! This latest update made minor enhancements to ensure a more seamless user experience.