UPMC Health Plan

4.0
1.7K reviews
100K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

This mobile app is for UPMC Health Plan insurance members only. Not a UPMC Health Plan member? Learn more about plans, services, and benefits of membership at www.upmchealthplan.com.

The UPMC Health Plan mobile app puts your health insurance information in the palm of your hand. It offers convenient on-the-go access to your health insurance benefits and wellness plans. Whether you need to chat with a Health Care Concierge about a plan benefit related question or forgot your member ID card for your doctor’s visit, this app has you covered.

ACCESS INSURANCE BENEFITS
- View member ID cards for you and your family, and email them to your provider directly from the app.
- Review current coverage and benefits for you and your family.
- Use live chat and secure messaging to connect with a Health Care Concierge.
- Check the status of your recent claims and review your claims details.

FIND CARE IN YOUR NETWORK
- Easily search for in-network providers and hospitals.
- Browse medical, dental, vision, and behavioral health providers and facilities.
- Filter results by proximity, view directions, and tap to call a provider or facility.

WELLNESS CONNECTIONS
- Live chat with a health coach to set lifestyle goals or stay motivated.
- Check your Take a Healthy Step progress.
- Take the MyHealth Questionnaire to learn about your health, understand how to reduce your risks, and spend less on care.
Updated on
Aug 25, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance, and Device or other IDs
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.0
1.68K reviews
Lora Morris
April 8, 2023
I can't login! I did it one time and it went through but it was extremely hard to navigate the site and I have not been able to login at all! The card still won't work at DG . It Does Not work well at all in other stores you have approved of to shop at!! I wasn't going to even get the app but it said I can't login and it was terrible the one time I give up. This app sucks. Lora Morris.
17 people found this review helpful
Did you find this helpful?
UPMC Health Plan
April 10, 2023
Hello! We're sorry that you're not having a great experience with the app and we would like to hear more about the issues you're having. Could you please contact our member services team at 1-844-220-4785 or email us at HPOnline@upmc.edu so we can better understand the problem?
Ryan Ference
August 30, 2025
app is not working at all! gets stuck on the home screen and won't let me navigate to any other part of the app! all the other buttons provide a blank loading screen no matter how long I wait! this needs fixed soon!
1 person found this review helpful
Did you find this helpful?
Amy Goldstein
September 4, 2025
for something we all rely on, healthcare, this site is trash... all this money they make and charge us, but they can't even make a decent app that actually works? SMH the app doesn't work, and the website isn't any better
Did you find this helpful?

What’s new

Thank you for using the UPMC Member App! This latest update made minor enhancements to ensure a more seamless user experience.

App support

Phone number
+18888762756
About the developer
UPMC Health Plan, Inc.
upmchpmobile@upmc.edu
600 Grant St FL 24 Pittsburgh, PA 15219-6609 United States
+1 412-304-7733

Similar apps