Supra eKEY®

2.5
2.55K reviews
500K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image

About this app

** eKEY is intended for use with the Supra Real Estate system **

With eKEY software, use your Android as your lockbox key. eKEY updates wirelessly so you can do business anywhere!

eKEY Basic provides the following features:
- Wireless updates and alerts
- Obtain listing keys
- Keep track of all your key boxes right from your phone!
- Manage and program your keyboxes
- Easily place and remove keyboxes from listings using your phone (You can also change your own shackle codes)

eKEY Professional provides the following features:
- View, search and save MLS listings
- Quickly search and view a comprehensive list of all the agents in your MLS
- Create profiles for each of your clients, making it easy to show clients exactly what they want to see
- View listings on a map
- View detailed showing information

Contact your board or association to upgrade from eKEY Basic to eKEY Professional.

eKEY is intended for real estate professionals who use the Supra Real Estate system. Users must purchase the required eKEY Adapter from their association or online at http://supraweb.suprakim.com.
Updated on
Jul 15, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info
This app may collect these data types
Location, Personal info, and Device or other IDs
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

2.5
2.49K reviews
Brittany Ribble
August 3, 2024
Recently I have had to reschedule with two clients because my the supra app either wouldn't open, would freeze, or just kept giving me a black screen when trying to open the box. It's also kelt beeping for minutes at a time in attempt to open the box without success. This has only been an issur for a couple of weeks, but I need it fixed soon if I'm going to stay in business.
3 people found this review helpful
Did you find this helpful?
Supra®
August 15, 2024
Hi Brittany Ribble, we are sorry for the frustration the issue has caused. we would be happy to help in any way we can. Can you please send us an email at suprasupport@carrier.com so we can contact you directly?
Marcella “Listing Queen” Johnson
June 29, 2024
This app keeps freezing and will not allow entry of the pin # to gain access to the Supra lockbox. Also, the screen goes blank when attempting to obtain the key. After closing the app several times, a pink box appears with an error code. My sincere hope is this gets fixed asap. It is too, too HOT (90°+) to stand outside trying to gain access to a lockbox while the app is going bananas AND its challenging to stay on touring schedule because so much time is wasted trying to gain entry to homes.
8 people found this review helpful
Did you find this helpful?
Supra®
August 15, 2024
Hi Marcella “Listing Queen” Johnson, we are sorry for the frustration the issue has caused. We'd be happy to take a look into this for you, Can you please send us an email at suprasupport@carrier.com so we can contact you directly?
Serena Ybarra
June 5, 2024
The supra app crashes constantly and it's a hit or miss with opening supra boxes, mostly miss and it's embarrassing to not be able to open a lockbox while your clients are watching you for 30 minutes. I've been in the business for over 20 years and I haven't had so many problems before. Supra needs to fix their app on Android, it's ridiculous. We don't have any other options and I'm not switching to an iPhone.
11 people found this review helpful
Did you find this helpful?
Supra®
August 15, 2024
Hi Serena Ybarra, we would like to learn more and address your concerns and questions. If you have a few minutes, please reach out to our support experts at suprasupport@carrier.com

What's new

Defect fixes

App support

Phone number
+18776996787
About the developer
CARRIER FIRE & SECURITY AMERICAS CORPORATION
supramobiledevelopers@carrier.com
4001 Fairview Industrial Dr SE Salem, OR 97302 United States
+1 503-881-4983

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