
Trina Burt
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This app is terrible! The website is terrible! I get errors logging in on the website. The website lags/freezes. You can't log out of it if you are able to log in. I have to restart my phone just to close it out. I got error messages logging in the app or stating that it didn't recognize my account or info. The last time I was able to use the app was three days ago. I deleted the app and then reinstalled it. That didn't help. All I got was that my phone wasn't compatible. CS isn't any help! SMH!
5 people found this review helpful
Vervent, Inc
September 22, 2025
We're here to help and would like to apologize for any convenience this has caused. We would love to hear directly from you so we can work to prevent this from happening again in the future. Please call our Customer Care team at (877) 388-1688 or internationally at (760) 627-0387.

Google User
I'm getting pretty tired of the app. It never works like it should. I know my information to sign in and all I get is "the information doesn't match our records". It would be nice to receive an email alert for when my bill comes due. I have no issues with my other CC'S apps. If this keeps up and y'all don't fix the problem I'm going to transfer my balance over to a well known company. I shouldn't have to enter my card number every time I want to sign in on the app to pay my bill.
8 people found this review helpful
Vervent, Inc
March 3, 2025
We would like to understand what happened in your particular situation to see how we can help or resolve your issue. Our Customer Care Team may be reached at (877) 388-1688 or internationally at (760) 627-0387.

Jen Cordone
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app doesn't work every time i sign in gives me some error. even the internet page lags and u cant even click the menu button . im afraid to spend any money on this bc something dont seem right and from the looks of all these other bad review I feel my cautiousness is warranted
Vervent, Inc
September 3, 2025
We're here to help. Please feel free to reach out to our Customer Care team so we can address any issues you may have had. Our Customer Care Team may be reached at (877) 388-1688 or internationally at (760) 627-0387.