
Jamie Parrish
This is not a review of the First Progress credit card. I've had mine for years. But their app is garbage. I've tried numerous times to sign up for Auto Pay, the app says I'm signed up for auto pay, but no payment is ever taken from my account and I'm hit with a late fee. Called into their phone number only to find out you can't even sign up for auto-pay over the phone. Just tried via the web portal and hopefully this one works. Disappointed.
1 person found this review helpful
Vervent, Inc
April 28, 2026
Sorry to hear you are not happy with the app. We continue to work to improve the app for better Customer experience. We would like to chat with you with regards to your experience. Please contact our Customer Service team.

Daniel Hudson
Piece of $h1t app and the website isn't any better. I get the impression that FirstProgress makes a fair amount of their revenue from payments customers couldn't pay as opposed to didn't pay. Word of advice... Don't use this company's credit unless you have no other options. They are without a doubt predatory. So glad I only have this card for more overall credit limit and only use it to buy a Big Gulp every few months. Try Mission Lane or Mercury Card. Way better companies for a starter card.
7 people found this review helpful

Grizzy H
this app is pretty trash. first progress rarely keeps up with the credit reports... my agencies are showing no usage at all for the month of March/April. can't build credit with a company that doesn't stay up to date on reporting it. the transactions usually won't post for at least three days, makes it difficult to view in real time where your money is. same with making payments... will take 3 days from the date paid to withdrawal funds, then additional 10 days of processing.
2 people found this review helpful
Vervent, Inc
April 11, 2025
We continue to work to improve your experience with the app. If this issue continues please contact our Customer Service department using the number on the back of your card.