Virgin Mobile UAE

Virgin Mobile UAE

About this app

Join us and save 50% off Virgin Mobile’s Yearly Plans.

Our app allows you to manage your entire mobile plan digitally. It takes less than five minutes to sign up and we'll deliver your SIM within 60 minutes, wherever you are in the UAE.

Joining Virgin Mobile is SIMple.

Choose to keep your existing number and transfer your mobile plan to Virgin Mobile or choose a new number when you sign up.

Manage your entire mobile experience through our easy-to-use app.

Build your custom plan and have the flexibility to change it anytime.

- Track the usage of your data and minutes in real-time.
- Buy more data, or minutes (local and international) with Boosters. That way, you never run out of data or talk time.
- Use the app to choose and manage your roaming package.

What else?

- Free Anghami Plus with eligible Monthly, 6-Months, or Yearly Plans.
- Monthly cashback with Virgin Mobile Rewards.
- Free data sharing with friends and family, who subscribe to Virgin Mobile.
- Free Data Rollover. Should you not use up all of your data in one month, you can roll it over to the next.

Did you know? We offer flexible Home Internet too.

- It takes less than five minutes to sign up and your Home Internet will be delivered and connected in just 60 mins.
- Choose whether you want a device from us (or not) when you sign up.
- No contracts, no cancellation fees.
- Pay 12 months upfront and save 50%.
- No unwanted add-ons that you wouldn’t use.

How to get started?

- Download the Virgin Mobile App, choose a new mobile number, or bring your existing one.
- Work your magic and create your own plan - you decide how much mobile data and minutes (local and international) you need.
- Register your payment card details and we'll then deliver your SIM card right to you. The driver will verify you on arrival.

Keep your eyes on the “What’s New” section below. We’re always adding amazing new content on popular demand.

It’s all neat and tidy. Feel like you want to join Virgin Mobile?

You can visit our website to learn more: https://www.virginmobile.ae/

Or you could go to your nearest Virgin Mobile store:

Virgin Mobile is brought to you in the UAE by Emirates Integrated Telecommunications Company PJSC.

Ratings and reviews

I just tried logging in and changing my password via both the Web and the App. The bubbles keep floating on the screen of your Virgin Mobile App page and end up with nothing. I am seeing for the first time, a Telco operator that doesn't allow the facility to use the Biometrics or change the password. One of the worst Mobile App experiences.

Quiet unhappy. I bought sim online but the activation always says technical error. This app has bug it seems. I am already using eSIM on my device. Customer service is poor and not speedy. Overall i am disappointed. It needs a big patience to be virgin mobile customer and the payment is upfront. I paid 132 AED online. After that chasing them for activation of sim. Its so sad. Additionally most of the contact centre staff are impatient and dont respect customer trouble.

Home wireless internet service is the worst. I'm getting very High Latency & high ping on this network and have complained to them several times but no resolution provided. Their internet service is not suitable for office works (Microsoft Teams audio calls doesn't work) also connection is not reliable & any RDP's will disconnects frequently. Beware...They are not refunding as well. I have already made an upfront payment for an year.

What's new

= NEW STUFF =
[+] New Unlimited Data promotion when purchasing a device
[+] Bug fixes and enhancements