4.6
40.7K reviews
1M+
Downloads
Content rating
Everyone
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About this app

We’re renewing ourselves inside and out, making your VIVA experience more flexible and personalized.

With VIVA, you can:


- View your flight status and information, and share your trip with your friends and family.

- Complete your check-in online and get your boarding pass on Google Wallet.

- Fly up to 11 hours earlier on the same route at no additional cost.

- Switch your seat and find the one you like best: window, aisle, or in the middle of the action.

- Add more baggage so you don’t leave anything behind and you can buy all the souvenirs and gifts you want.

- Add your travel companions and save their documents on your profile, making the booking process faster and easier.

- Diversity your forms of payment using Viva Cash or Doters Points.


With Viva, you’re in control. Change your destination, find an earlier flight, or transfer or sell your tickets.

With Viva, flexibility is real.


Say yes to the new Viva! Viva Volar.
Updated on
Oct 30, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and Device or other IDs
This app may collect these data types
Location, Personal info, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
40.5K reviews
Keith Ian
June 14, 2024
This app is pathetic. Far too often, the app shows the flight as on time even though the flight is already delayed by an hour, yet the app shows the original time as if time is standing still. If you click to be notified, you never get a notification on a specific flight. Getting in touch with customer service through the app via WhatsApp is worthless. They never respond. Horrible airline and horrible developers.
6 people found this review helpful
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Felipe Castillo
October 26, 2024
Planes are constantly leaving late, like several hours late, and today it left earlier than scheduled. The person at the counter literally ran away when I asked why. There's no real help desk. If you message them you get a person that says their name and never respond. If the tickets are cheap it's because they're oversold. I would avoid Viva at all costs
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Bram Verreussel
October 28, 2024
It seems impossible to pay with credit card, both on the website and the app. I have a foreign credit card but mastercard should be allowed. Also PayPal only works on the website but not in the app.
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What's new

- We've transformed inside and out to bring you a more flexible and personalized travel experience! We're unveiling a new logo and icon, along with design and visual improvements.
- With Flex-SÍ-bility, you can now enjoy new options designed to give you more control over your trip.
- Check your Viva Cash balance in both pesos (MXN) and dollars (USD).
- Now you can add, edit, and save travel documents for all passengers on international bookings.