
George K
It's horrible, horrible, horrible. Doesn't work on a smartphone. Called technical support, and was told to use a laptop. Tried the laptop, and got an error message. Called technical support again, and they said they would put the information in for me, and a virtual agent would take my credit card information. Virtual agent said that there were technical difficulties, and hug up. I gave up and and went to airbnb, and booked the reservation in ten minutes.
66 people found this review helpful
Thank you for letting us know, we’re sorry you’ve had this poor experience. We’d like to try to address this for you, but the app store does not have direct messaging. Can you reach out to us at help.vrbo.com/contact with your name and itinerary details, so we can investigate?

Heather Edde
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I booked a place back in November and after paying full price for the listed price was told that amount wasn't correct. They immediately changed their price on the listing to $999,999 per night but showed the place booked and I show it as booked and paid in full. I was told on November 21st that I would be contacted immediately when they knew the actual pricing. They agreed that I could cancel and receive 100% of my paid money back. I have more to say but not enough space here.
838 people found this review helpful

Scott Wright
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Hosts can just cancel at any time as often as they want to. It seems that if they feel they could make more money not having you there they just kick you out. I've had it happen five times over the last week. I would say maybe try picking a different platform for vacation rental. App shows upcoming rentals all with the exact same picture, and it's a picture that I don't even have an upcoming stay at. The recent searches shows a recent search, but if you click on it it erases all of the data out
849 people found this review helpful