
Jawad Farhan
Worst car rental service ever dealt with. Made a booking and made the payment, and I was denied car at their office stating an error in their system. Rude staff at the desk and no proper customer care, and they never solve your issue. They made me cancel my booking, and even after 3 days, the amount is not credited. These guys ruined all my travel plans and wasted my valuable time.
Alwefaq car rental
October 2, 2025
We truly value your feedback and kindly ask you to share your details and further information with us at ccc@iyelo.com.
We assure you that the necessary actions will be taken to improve our services in the future. Thank you for your patience and cooperation.

M. Towfiq
Literally one of the worst services I've ever had to deal with. They have no customer service over phone, only app, and the app's customer service Is poorly dealt with. Also, they have given me 2 different refund issuing dates, and all of them have passed with no refund whatsoever. Highly unrecommended and will NEVER use again.
17 people found this review helpful
Alwefaq car rental
May 8, 2024
Hi, we're sorry to hear that and would love to look at the issue. Please reach out to our customer support team at ccc@iyelo.com.

chaouch med mouldi
1- Price is high compared to a car not full option. 2- When not returned full fuel ⛽️ they apply high tax, which is not aligned with the value of fuel. 3- I forgot my glasses, and when contact them in less than 24 hours they tell me nothing present in the car. To summarize, the worst service ever I faced in KSA. I don't recommend.
11 people found this review helpful
Alwefaq car rental
November 6, 2024
Hi, we're sorry to hear that and would love to look at the issue. Please reach out to our customer support team at ccc@iyelo.com.