Go2 by MATS

Via Transportation Inc.

About this app

Go2 works like a minibus that comes when you want, where you want - book rides in seconds, get picked up steps from your door, and access the Muskegon metro area without needing a car.

What we’re about:
SHARED.
Our tech matches people headed in the same direction. This means you’re getting the convenience and comfort of a private ride with the efficiency, speed, and affordability of a public one.

SUSTAINABLE.
Sharing rides reduces the number of vehicles on the roads, bringing down congestion and CO2 emissions. With a couple of taps, you get to do your part to make your city a little bit greener and cleaner, every time you ride.

AFFORDABLE
Aggregating people into one vehicle brings down prices. Visit https://matsbus.com/go2/ for up to date pricing information.

Questions? Head to https://matsbus.com/go2/ or reach out at [e-mail].
Loving your experience so far? Give us a 5-star rating.

Ratings and reviews

Service is debatable, I've been regularly picked up late or had my ride dropped last minute in the past couple weeks. Regularly it will be caught in a loop of crashing while a driver is on their way if the app was in the booked rides section when a driver is sent to pick you up. This has lead to a lot of problems with telling how far away the driver is. When you have to rely on the app to get to work this is simply unacceptable.

The app continues to overcharge me. I am disabled and applied for a reduced rate through MATS, but the go2 bus app still overcharges me, even when I enabled the disability feature in the settings that will allow me to have a reduced rate when the ride is booked. So, now, I just call in to book a ride instead of using the app. I only use the app to track the driver to know when he/she is coming.

Edit: My issue was resolved! The app is generally easy to use, and I can typically get a ride quickly. However, there are not many drivers. Previous response: It was great until I couldn't use it. Other people experienced the same problem. The payments for the ride will fail, and it will notify me that the card isn't valid. It does not matter what card I use. I wish I could use it.