My PetSafe®

Radio Systems Corporation

About this app

Your official app to get the most out of your connected PetSafe® products.
The My PetSafe® app connects you with all PetSafe® smart products to help you care for your pets while you’re at home or away. It’s compatible with:
• Any Guardian® GPS Dog Fence
• ScoopFree® Smart Self-Cleaning Litter Box
• Smart Feed Automatic Pet Feeder
• SmartDoor™ Connected Pet Door
• SMART DOG® Remote Trainer
When used with PetSafe® connected products, the My PetSafe® app lets you:
• View and manage all your PetSafe® connected products in one place
• Customize your app by creating pet profiles and personalized names for each product
• Share access with an unlimited number of family members

Ratings and reviews

This app is absolute trash. I decided on the static collar to assist in training. Unfortunately no matter what I do, it takes literal hours to connect, or I have to re-add the device with every log-in. When everything is connected, the remote screen is non-existent. It shows a blank blue screen and if I tap just the right spot it'll activate one of the collars features. That's much too risky for me and I will be returning this product immediately.

Apparently you can't set a feeding time for 4p. 4a works just fine though. Many features missing from their auto feeder were available from other feeders a decade ago. A manual feeder with a smart plug provides much more functionality and value than their autofeeder. Not to mention that the battery backup for their auto feeder doesn't work without a network connection. Anything else is an improvement over this brand.

Update: After uninstalling and reinstalling the app, it now works again. Increasing to 4 stars, could have been 5 if customer support reached out to me after I emailed them. Original review: I can't save any changes to the meals anymore, can't edit food amounts or create new meals. There seems to be bugs. I'm on Android, if it helps. The app used to work great.

What’s new

Performance Improvements