3.2
147 reviews
10K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

The Credence mobile app is now available for your Android device intended for use by all Credence Blue Cross and Blue Shield members.

Save time, and get your plan details on the go.

Features for members:

• Log in easily with Touch/Face ID options
• Check your claims and benefits
• View or email your member ID card
• Track your deductible and out-of-pocket spend
• Find an in-network provider with the Find Care tool
• Communicate securely with Customer Service

Use your Credence username and password to access your online account from the app. You can also set up Touch or Face ID for quicker access.

*There is no charge from Credence Blue Cross and Blue Shield to download the Credence mobile app, but rates from your wireless provider may apply.

This Information is for educational purposes only and is not a substitute for personal care from a licensed physician. Please consult your physician for diagnosis and treatment options.
Updated on
Aug 25, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.3
146 reviews
Karimah “Remi” Michelle
November 23, 2025
Doesn't work well. Constantly logs user out when app is in use.
Did you find this helpful?
Keya Briggs
November 27, 2025
mistakes and confusion constant stress impossible to figure out payments
Did you find this helpful?
Heather Barber
June 28, 2024
If your font size is larger on your phone and you try to send a message the send button is hidden so you have to change the font and then send a message. Also the keyboard will cover up the message so you have to key in the info first and then close the keyboard to see what you wrote.
Did you find this helpful?

What’s new

Thank you for using Credence! We update the app regularly so we can make it better for you. Get the latest version for all of the available features and improvements.
- Security enhancements
- Technology updates