
Shane Howell
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Works well when it lets you log in, which is only 10% of the time. Other 90% is either being told your login info is wrong (it's not) or it just hangs in the Signing in screen. I had to delete/reinstall the app AND reset my password just to get it to let me back in, even though my PW never changed... Update 2023... Just as terrible. It can easily tell when the car is in use or not but starting it remotely, even standing right beside it, is next to an impossible task for Volvo. Update 2025: same.
82 people found this review helpful
Volvo Cars
November 29, 2021
Thank you for your review. This issue has been brought to our attention and a fix will be introduced in the coming releases. We apologise for the inconvenience and we hope the app will meet your expectations shortly.

ChuckAnn D
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If I could give it zero stars I would. It's completely broken. Access denied. Put in a tech support request & received an acknowledgement but that's all. App used to work then suddenly it didn't. It has been rendered useless. I forced stopped, deleted cache & data, deleted the app, restarted phone several times. It's the only way the vehicle can be remote started & I need to leave my dog in the vehicle for a few minutes when we're traveling. So this is a huge inconvenience for me.
1 person found this review helpful

Kimberly G
Minimal at best. I had a 2024 XC60 for 8 months. During that time the app communicated with my car and worked flawlessly. I upgraded vehicles to a 2025 XC90. I'm extremely disappointed with the app in this car. It's constantly reporting incorrect data. Tells me it's unlocked when it's not. Tells me the car is across town when it's in my driveway. Remote start works, but not without issues. I'd be much happier if I trusted the app as I never know if it's being truthful or wonky.
1 person found this review helpful
Volvo Cars
August 31, 2025
Dear customer, it's concerning to hear that the app isn't performing as expected with your new XC90. We appreciate your feedback about the incorrect data and communication issues and we are going to forward your message to our development team, for further analysis and improvements.