
Andrew Saladino
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If you want to view your flight information and boarding passes, the app will prompt you to enter the flight booking number and your last name. However, the app is then very slow to load the information. Once my info loaded, I could not find a way to view my boarding passes and had to check in "manually" at the desk at my gate. There is a tab on the app for boarding passes but clicking this will display text reading "no saved boarding passes". Very unintuitively designed app.
19 people found this review helpful

Dawne Belloise
Don't even bother downloading this app. It's absolutely useless, necessary functions like viewing your reservation is non-existent. I booked a flight for my daughter and myself Boston- Rome and they have lost my daughter's reservation completely. 4 phone calls later they still haven't found it, each time they tell me to call back tomorrow but nothing changes. My credit card is charged, I have receipts, reservation confirmations, emails and screenshots and they still can't find the ticket.
34 people found this review helpful

darren vernon
An App will not reduce people's need to phone up call centres if things are not spelled out clearly and simply. it says its paid for 1 checked baggage. it needs to have more information such as weight and size so I don't need to phone up an expensive international number! Just spell out what I've paid for so it answers my question!
8 people found this review helpful