4.5
4.61K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The newly revamped Telkom app brings smart, seamless service to your fingertips – reimagined to be faster, sleeker, and more convenient than ever!
It's loaded with new features, like:
Convenient biometric login
Easy digital profile setup
Seamless switching service
Exclusive special offers
And much more!

Designed to make to make your life simpler, smarter, and more connected!
Updated on
Oct 20, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info, Messages, and App info and performance
This app may collect these data types
Personal info, Contacts, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
4.54K reviews
Saleemah Davids
October 24, 2025
The biometrics function is doesn't work because each time I set it up, it says it can't be used. If I minimize the app or my screen locks while I'm using it, when I open it again, it tells me I've lost connectivity and have to log in again. It took me nearly 45 minutes to buy a data bundle the other day because the app is slow. Uninstalling because using the USSD code works faster than the app.
Edem Amedzo
September 26, 2025
Not user friendly at all. Functions such as logging in with biometrics and making payment on the app don't work. The app is slow and laggy. I uninstalled the app, but unfortunately the website is even worse so I have to power through this app. UPDATE: I can no longer log in via the app. The screen is constantly loading. I tried uninstalling and reinstalling a few times.
102 people found this review helpful
Jolene Van Den Heever
October 5, 2025
Don't bother installing...what a waste of time! I received an sms saying "Telkom: The new MyTelkom App is here ..." I was hoping things had improved, but I was mistaken. After installing, the app crashed when I tried opening it with the error "The app closed because it has a bug" & I was told to clear the cache. When it did eventually open, I clicked on Sign Up but it didn't do anything. And Log In causes the app to crash with the same error that the app has a bug.
77 people found this review helpful