David Bushnell
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Review from 2020: The app has been updated and now it doesn't work at all. Can't upload photos. It was bad enough before, as it just crashed if I took a photo from within the app. Now even if I take the photo beforehand and select it from the gallery, if doesn't upload it. Currently it's impossible to submit a claim from within the app. Update 8/2022: When are you going to fix this app. Read the reviews. Uploading images doesn't work and it is very frustrating. I've tested in on 3 devices now.
126 people found this review helpful
Robert koopman
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Very convenient app for older devices. Works flawlessly on earlier Samsungs for example, including S7. From the S8 onwards at least until (including) the S20+, the app hangs on the attachments page when submitting a claim. No link to tech support provided in the app nor on the play store. Update 2022: Incompatibility with newer phones still not resolved. Continues to crash 100%. Rating lowered.
43 people found this review helpful
Lisa Kulp
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It used to be good. Now I can't log on. Have cleared cache, restarted phone, uninstalled and reinstalled. But every time I log on and press continue, the logon info goes blank and I have to fill in the logon data again, press continue, and the login fields go blank. When I go to help in the app and press "what if I cannot log in" nothing happens. I have important things to do snd I can't.
3 people found this review helpful