Cigna Envoy

1.78K reviews
Content rating
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About this app

The Cigna Envoy® app is designed for Cigna Global Health Benefits® customers to manage health benefits and submit claims anywhere. You’re mobile, so are we. Features available are based on the coverage you have with Cigna Global Health Benefits for our global travelers.

For myCigna users, please download the myCigna app.

The Cigna Envoy® app delivers simplified, intuitive, and self-service features on the go.

Key features:
• Registration and option to enable two-factor authentication
• Multiple languages allowing you to choose your preferred language
• Submit and view your claims
• View and Print ID cards for the entire family
• Find health care providers and facilities
• Pharmacy Access
• Contact Cigna through a secure mailbox
Updated on
Feb 26, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Files and docs, and App info and performance
This app may collect these data types
App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.74K reviews
Yashar Khan
August 31, 2022
This is a terrible app. Cigna, why even bother having an app if it doesn't even log you on to the main page, glitches and crashes out? Pointless waste of time. I have other friends who use their insurance company's apps and use it flawlessly. Moreover, it really helps them save time with claims submissions. I thought I'd give Cigna Envoy to do the same but it's an epic fail. I had resort back to the lengthy claim submission process on the website which at least thankfully worked. Disappointing!
14 people found this review helpful
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August 31, 2022
Hello Yashar. I'm sincerely sorry for the trouble you're having logging into the app. I'd be happy to look into this for you if you'd email me at -K.S.
Al Mitchell
June 25, 2023
Has issues on Android. I have the most recent version and an up to date Pixel phone but many parts of the app don't rotate or resize so I can't see additional content that is not visible in portrait view. As an example the tax return forms page lists my 1095B forms however there is no way to view them, unless the link is to the right of the field I can view. Also when I send a "secure email" no verification comes up, only a blank page.
4 people found this review helpful
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June 28, 2023
Hi Al. I'd be glad to look into the document sizing within the app if you are still experiencing this. Please email me at and include your Google Play handle. We're always here to help. -Carrie
A Google user
February 19, 2019
Very glitchy whether on WiFi or strong mobile network. The "secure message" feature does not function, and every single time you log in, a message appears which says, "We cannot process your request at this time. Please try again later." Also, when using the in-app camera to photograph and upload claim forms, the preview shows up clear, but the uploaded file sometimes ends up blurry resulting in a frustrating back and forth communication with customer service.
16 people found this review helpful
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What's new

Minor enhancements and bug fixes