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Update: bug was fixed and works much better now. My 3.5 year old really loves brushing away the monsters, and as a parent I like that I can visually see which areas he is struggling to brush so that I can help him/go back over these areas as well. Very cute! Freezes every single time we use it and deletes all of our diamonds. Will update rating if they fix this but - because love it otherwise.
Colgate-Palmolive Company
23 August 2019
Hi Chelsea. We are glad to hear that you love the app and are willing to give us a chance. The latest release should fix the issues you've experienced. Would you please update the app and let us know if everything is OK now? You can update this review or contact us at 1-800-468-6502. Thank you!
marcia johnson
I received a free for my child to try and provide feedback. My child was eager to find out how it worked. The toothbrush is very kid friendly, easy to hold and handle. We loved the app experience, functionality, and accuracy to tell if my child brushed too fast, showing brushing on screen and providing a video gaming experience that engaged the child to want to play and brush. My child loved it and wanted to brush more often. This truly is a great concept that makes brushing fun.
6 people found this review helpful
Colgate-Palmolive Company
02 March 2021
Hi Marcia! Thanks for sharing your feedback, glad your little one is loving it!
Summer Dawn Templin Culp
Poorly executed gimmick. Limited mostly to phones. Didn't work with tablets (tried 4 separate). Then it stopped recognizing the toothbrush. So we got a new toothbrush just in case there was a glitch with the first one. Still didn't work. It seems to have functioned just long enough to get my kid excited and moving through to new islands and then stopped working. With each update, new features were added, but functionality declined. Don't waste your time
4 people found this review helpful
Colgate-Palmolive Company
03 March 2021
Hi Summer we apologize for this experience and want to make this right. Please contact us so that we may assist 18338629251 Sunday to Friday 8 AM to 8 PM EST. We look forward to helping!