
Liz Anderson
Seemed great at first-no cost and I booked my first job so quickly and then a 2nd the next day. Then come to find out Homeaglow canceled the jobs on the clients behalf because the app requires a "welcome " phone call to be completed. I have rearranged my days and scheduled the calls at least 3 times- they still have not called. I got a text today asking when we could have the call, they agreed to a time today, and once again --no call. no call means no work. about to uninstall
15 people found this review helpful
Homeaglow Inc Developers
23 July 2025
Hi there! We understand how inconvenient delays can be. If you've already reached out, feel free to make a follow-up. Cleaner Support is continuing to improve response times and scheduling, so we can better assist you.

Patrick Arrington
This app is great for a good extra income source with flexibility scheduling. However the response times with customer support are terrible. And I do not appreciate the lack of flexibility when it comes to canceling appointments. I had to cancel 2 jobs in total and they limited my account. First time I had an emergency at the clients house and it would not let me submit an emergency request and had to cancel. The second time I had gotten sick and my client didnt want to reschedule
3 people found this review helpful
Homeaglow Inc Developers
20 August 2025
Thanks for your feedback, Patrick. We’re glad you value the flexibility and sorry for the frustration with account deactivation and support response times. Your account is now active, and our team is here to help—please email support@homeaglow.com if you need further assistance.

Karina Reyes
Used the app for 1 month. was excited to accept initial cleaning jobs but after working hard on several first cleanings for customers, my account was deactivated with no cited reason. I was not given a warning and all the clients that rebooked with me were rescheduled with someone else. I worked hard to get a rebooking and made sure to clean flawlessly the first time in order to rebook. I am currently waiting on a reply from their support team with more details. it's been 4 days
Homeaglow Inc Developers
07 October 2025
We’re sorry to hear about your experience, Karina. You should have received an email from support@homeaglow.com with details about your account status—please check your inbox or spam folder. We appreciate your patience and the effort you’ve put into your work.