IHG Hotels & Rewards

IHG Mobile

About this app

And the award goes to…IHG One Rewards! See why guests voted our app “Best in Travel” and “Best User Experience” at The Webby Awards, the leading international awards organization honoring excellence on the internet.

IHG Hotels & Resorts: 6,000+ destinations. 19 hotel brands. 1 app.
Earn rewards when you book with any of our hotel brands from our IHG One Rewards app. From family-friendly stays at Holiday Inn hotels, to business-ready accommodations at Crowne Plaza hotels and luxury getaways at Iberostar Beachfront Resorts, we have a brand designed for however you like to stay.

We make booking simple
When you download the IHG One Rewards app, travel becomes a breeze! The app makes everything simple at every point of your journey – from booking to check-in and check-out. Quickly book and re-book a hotel in seconds, then add hotels to your Wishlists for future visits. Whenever you’re ready to find your next destination, you can easily filter hotels by rates, distance and amenities.

There’s more! With Wi-Fi Auto Connect, you can automatically connect to free Wi-Fi upon arrival at our hotels. Speaking of arrival, our app allows you to digitally check in (or out) at your hotel, saving you some time in your travels. Want to get a better view of the area around your hotel? Our app can be your guide, where you can see what restaurants, streets and shops are nearby.

Access everything you need
With the IHG One Rewards app, you can access all your trip details, get trip reminders, modify or cancel your reservations, and view expenses from your current stay. Need directions, parking info or a list of hotel amenities? The app has you covered.

Get rewarded
Access exclusive member rates and offers, earn points to use for free nights, and rack up Milestone Rewards like Food & Beverage Rewards and Confirmable Suite Upgrades. With our free and secure app, you can easily keep track of your points and benefits, pay now or later with Points & Cash, and discover more ways to earn and redeem. Don’t forget to add your IHG One Rewards card to your Google Wallet for easy access to your membership status and points. Not a member yet? Sign up for free in the app to access more perks and exclusive offers.

Travel with ease
Enjoy flexible booking options with free cancellation on most rates. Rest easy with world-class cleaning processes and get notified on the latest travel news. Need help? Chat with us in the app or speak directly with one of our customer care representatives. Whenever, wherever and however you travel, we’re here for you.

Connect with us
Website: https://www.ihg.com
Instagram: https://www.instagram.com/ihghotels/ and https://www.instagram.com/ihgonerewards/?hl=en
Facebook: https://www.facebook.com/IHGOneRewards/
TikTok: https://www.tiktok.com/@ihghotels

Our brands
Holiday Inn®
Holiday Inn Express®
Holiday Inn Club Vacations®
Holiday Inn Resort®
InterContinental® Hotels & Resorts
Six Senses® Hotels, Resorts & Spas
Regent® Hotels & Resorts
Kimpton® Hotels & Restaurants
voco® Hotels
Hotel Indigo®
EVEN® Hotels
HUALUXE® Hotels & Resorts
Crowne Plaza® Hotels & Resorts
Iberostar Beachfront Resorts
Garner ™
Avid® Hotels
Staybridge Suites®
Atwell Suites™
VignetteTM Collection
Candlewood Suites®

Ratings and reviews

The app is not responsive. When I go to use the keyboard on the phone, the app does not repagenate so that I can see what I am inputting. Because the keyboard slides up from the bottom, it will slide over the field on typing in and I can't see what I'm typing. This is particularly frustrating when trying to reset a password. It also happens when you try to use the chat bot. Do a little user experience research on your app and you will find all of the frustrations built into your app.

Overall the worst travel app out there with Zero improvement the past several years. It continually drops my info, log-on, password, history, etc. The site info is not updated, i.e.- the last two places we stayed the Pool was out of commission. *I need to know that Before we arrive so we can make other plans before 9p. 😠😠😠 It's just plain simplier to call the hotels and speak with a person. 😒 And don't get me started on booking the resorts. Beware, it's a nightmare.

This app used to be great. The latest update (within the last month maybe) has broken it. It won't find the city half the time. The hotel info screen doesn't scroll. It constantly gets stuck on the room selection screen and won't actually let me pick a room. I live in IHG hotels for work. This app used to make it easy, now it's a PITA to try and book on the fly.

What's new

In this release, we’ve made it even easier to plan your trips with the latest enhancements and bug fixes. Get ready for a smoother travel experience. Happy travels!